Policies

How to buy

Last updated: 29/07/2026
Website owner information Owner: Nguyen Quoc Tuan household business (trading name: fwdlab)
Business / tax ID: 033201005868
Address: Dong Xa Hamlet, Nguyen Trai Commune, Hung Yen Province, Vietnam
Responsible person: Nguyen Quoc Tuan
Website: fwdlab.tech · Email: support@fwdlab.tech · Zalo/Hotline: 0896207741 · Fanpage: facebook.com/sheetlab

fwdlab sells digital products (Templates, Web App Scripts, courses) that run on Google Sheets. Buying takes 5 simple steps, described below.

  1. Learn about the product

    See fwdlab product information on fwdlab.tech or our Fanpage facebook.com/sheetlab. All features, prices and policies are public; the listed price is the final price you pay.

  2. Order

    Order directly on the website, or contact Zalo 0896207741 / our Fanpage. When ordering, you provide: full name, phone number, email and the Gmail address you'll use the software with (required — used for delivery and setup).

  3. Confirm and pay

    Before paying, you can review the order details (product, final price) to check and confirm. Then you pay online via the PayOS or Zalopay gateway. The system automatically reconciles and confirms the transaction and emails you the instructions for using and setting up the product.

  4. Receive and set up the product

    Right after payment is confirmed, you get a delivery email with a guide link and visual video; or a technician can set it up for you via Zalo. The software is installed on your own Google account, takes about 5–10 minutes, and needs no programming knowledge.

  5. Use, updates and support

    You get free lifetime updates and technical support for as long as you use the product.

See also: Delivery policy, Payment methods and Warranty & returns policy.